Introduction to IT and ITes Industry Class 9 Notes (2023)

Information Technology Class 9 Notes. In this chapter Introduction to IT-ITes Industries, we will learn about Information Technology and its uses in industries. This chapter will help you to understand the basic functionality of IT sector industries. For Class 9 IT CODE 402 this is UNIT 1 of the subject-specific skills. Information Technology Class 9 provides you a brief knowledge of various fields like IT industries and BPO sectors. IT is used in almost every sector like schools, offices, hospitals, news, television, etc. By going through these notes of Class 9 IT CODE 402 Unit 1: Introduction to IT and ITes Industries you will complete your syllabus. All the topics covered here are according to the NCERT book class 10 and is according to the new syllabus.

Information Technology

Information Technology means to create, manage, store and exchange of data via various methods. To transfer, create and store data we need many technologies such as computer software and hardware, etc. These technologies help us to manage the data in a significant way.

Information Technology enabled Services (ITeS)

Information Technology can be seen in every industry. This technology regulates the functioning of the industries smoothly. Those industries which enable Information Technology to provide quality services is called Information Technology Enabled Services (ITes). some industries also use web-enabled services or Remote services to improve the efficiency of their work.

BPO services

Business Process Outsourcing (BPO) services mean those business operations which are performed by an outside service provider. In other words, you can say that some industries take help from other service providers to facilitate their work. They heir some outsourcing companies for that work and those outsourcing companies is called BPO (Business Process Outsourcing).

Some of the BPO services are as follows:

(a) Financial and Accounting Services

(b) Taxation and Insurance Services

(c) E-Publishing and Web Promotion

(d) Legal Services and Content Writing

(e) Multimedia and Design Services

(f) Document Management Services

(g) Software Testing Services

(Video) Introduction to IT–ITeS Industry Class 9

(h) Health Care Services

BPM industry in India

The IT BPM (Business Process Management) industry is doing an exceptional job in the growth of India. This industry provides quality services. We can say that It has been filing India's growth.

BPO service industry is expanding in India at a great pace due to the following advantages.

(a) BPO service providers in India invest a lot of money in the new technologies. the ensures to provide error-free service. They are investing in quality software and hardware to give us better performance.

(b) Government of India is also providing then backbone support to them. The government provides the necessary infrastructure and logistical support to them to make their work easy.

(c) BPO Industry in India is highly developed and they are capable of giving us quality service. They are trying to become more and more advance.

Structure of the IT-BPM industry

a)Multinational Companies (MNCs):Those companies whose headquarter is in outside India but are operating their work in many locations worldwide is called Multinational companies. These companies provide a number of jobs.

b)Indian Service Providers (ISPs):ISPs are those providers whose operations are in India. Most of these organizations have their headquarters in India and all the jobs done by them from India.

c)Global In-house Centers (GIC):GIC organisations work for the parent company they have to fulfill the parent company's work

IT applications

Nowadays Information Technology can be seen everywhere around the world.. All of us using it every day. Here we will discuss some applications of IT in our day to day life. We will discuss how IT is involved in our life from home to school and offices.

IT in home computing

We use a PC (personal computer) at our home. The computer is used in our homes for surfing the internet, making presentations, video, games, etc.

IT in everyday life

In our daily life, most of the equipment we are using is embedded with software. Microwave has its own software to maintain the temperature and also washing machines, the set-top box has software to interact with us and give us a good experience.

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IT in library

Nowadays managing books in the library is not such tough work. Libraries are now computerised. To manage a lot of books barcodes can be associated with books which makes the process easy to keep track of the list of available books and many more.

IT at workplace

all the offices are equipped with computers. Most of the work is now done on computers. In offices computers and software makes their work very easy and fast.

IT in education

Information technology IT is very much used in education for teaching-learning processes. The software and Hardware made the process of learning very easy. We can see a lot of animations in educational videos which made studying very interesting. Various methods of illustrations are now brought to visualize what we are reading in the real world.

(a) ICT in the classroom

ICT can be used in various ways in schools.

• e-learning classrooms;

• smart-board presentations;

• videos on experiments;

• creation of images and video;

• desktop publishing of magazines, letters and documents;

(b) Education — anywhere anytime

A lot of books and educational content are now digitalized. We can get the content whenever we want. Our government is also providing websites to access NCERT books online.

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(c) Teaching aids and media

ICT is used mostly as a teaching aid in schools to

• use pictures, animations and audio-visuals to explain subjects that are difficult to explain.

• make the lessons interesting using presentations.

• organise lessons using the computer.


(d) Learning Management System (LMS)

A Learning Management System (LMS) is being used by many schools to manage their school system. This system is very useful for managing attendance and result. Is well designed to record students' data in an effective way.

IT in entertainment

One can now download movies, play games, chat, video calls using mobiles and computers. Digital broadcasting has opened a door to the world. It changed the television experience. digital programs are now more interactive and use very much graphics designing.

IT in communication

In communication, IT has a significant role. One can easily chat through various platforms. Video calling has now become easier. IT has really changed the way of communication.

IT in business

Computers are used in business organisations for payroll calculation, sales analysis, financial forecasting, managing and maintaining stocks. Most of the businesses now use a digital mode of payment. To manage all the records companies rely on computers.

IT in science and engineering

To do complex scientific calculations, Computer-Aided Design (CAD) or Computer-Aided Manufacturing (CAM) Scientists and engineers use softwareapplications. It made their work easy. drawing and calculation became very easy.

IT in banking

Banking without computers can't be imagined. A lot of work is done in the computers from transactions to maintaining records. Recurring deposits (e-RD), Fixed deposits (e-FD), money transfer from one account to another (NEFT, RTGS), online transactions are done using the Internet.

(Video) Introduction & Applications of IT - ITeS Industry Class 9 | Information Technology 402 CBSE Class 9

IT in insurance

Insurance companies use a computer to store data of their clients. It manages their data and gives them timely notifications for their premium. It allows the user to get a good knowledge over their policy.

IT in marketing

The computer is very much needed in marketing. The computer is used to create sell advertisements. It is used to monitor the performance of the product in the market. different illustrations can be made to present the product in an effective and decorative way.

IT in health care

Our hospitals are now computerised a lot of healthcare activities are now monitored by computers. Some of the high-level gadgets are made to serve in hospitals.

(i) Computerised Axial Tomography Machine (CAT):Using this machine three-dimensional (3D) images of different parts of the body can be made. These images are helpful in the diagnosis of diseases.

(ii) MRI (Magnetic Resonance Imaging Machine):

MRI machines are used to provide an image of the internal organs of the body by using strong magnetic fields and radio waves. The digital images are very helpful in the detection of the disease.

(iii) Electrocardiogram (ECG) Machine:Thismachine is used to monitor the heartbeat of a person. This machine records the electrical impulse.

(iv) Cardiac Screening Machine:This machine is used to detect the problems related to the heart. It monitors the internal working of the heart.

(v) EEG (Electro encephalography) Machine:

The Electro encephalographymachine is used to record the activities of the brain. This machine works both in the patient is sleeping of awake.

(vi) Blood Sugar Testing Machine:This is used to check the sugar level in blood.

(vii) Blood Pressure Measuring Machine:Blood pressure can be checked digitally by the blood pressure measuring machine.

(Video) Class IX | IT-ITES INDUSTRIES | INFORMATION TECHNOLOGY | CBSE


IT in the government and public service

The government uses many computer applications to provide their schemes to a large number of people. The government has also it's own web portal and applications where we can get the information regarding any policy and schemes.

FAQs

What is ITeS short answers 9? ›

ITeS means Information Technology enabled Services. IT involves creating, managing, storing and exchanging information using technology. ITes helps to improve the efficiency of an organisation.

What is Introduction to IT and ITeS industry? ›

Ans: Information Technology (IT) means creating, managing, storing and exchanging information using all types of technology to deal with information. ITeS: Information Technology that enables the business by improving the quality of service is Information Technology enabled Services (ITeS).

What is BPO industry Class 9? ›

The full form of BPO is Business Process Outsourcing. BPO is an organization contract with a 3rd party or an independent service provider with regard to its workflow activities and obligations. It is a cost-saving process that allows enterprises to outsource their non-core functions.

What is BPM industry in India Class 9 notes? ›

The IT BPM (Business Process Management) industry is doing an exceptional job in the growth of India. This industry provides quality services. We can say that It has been filing India's growth. BPO service industry is expanding in India at a great pace due to the following advantages.

WHAT IS IT and ITES Class 9 notes? ›

Ans-Information Technology (IT) means creating, managing, storing and exchanging information using all types of technology to deal with information. ITeS: Information Technology that enables the business by improving the quality of service is Information Technology enabled Services (ITeS).

What is ites in simple words? ›

What is the Full form of ITES? The full form of ITES is Information Technology Enabled Services. The other names of ITES are remote services or web-enabled services. ITES includes a wide range of approaches and processes that use IT to enhance and increase an organization's efficiency.

What are the two categories of ITeS industry? ›

  • Information technology (IT) and IT enabled services (ITeS)
  • Media, entertainment and leisure.
  • Manufacturing.
  • Gems and jewellery.
  • Banking, financial services and insurance (BFSI)
  • Real estate and construction.

What is the role of ITeS industry? ›

Indian IT & ITeS companies have set up over 1,000 global delivery centres in over 200 cities around the world. More importantly, the industry has led the economic transformation of the country and altered the perception of India in the global economy.

What is the importance of IT and ITeS in developing sector of India? ›

The information technology-information technology enabled services (IT-ITES) industry has become one of the significant growth catalysts for India. Besides being the dominant sector in India's GDP, it has also contributed substantially to foreign investment flows, exports and employment.

What is the full form of IT industry? ›

(1) The full form of IT is Information Technology. IT is used in the context of computers. The IT sector uses software and computers to handle information. Computer software and electronic computers are used here to transform, secure, and store information and data.

What is BPO short notes? ›

BPO is the abbreviation for business process outsourcing, which refers to when companies outsource business processes to a third-party (external) company. The primary goal is to cut costs, free up time, and focus on core aspects of the business. Two types of BPO are front-office and back-office.

What are the four main sub sectors in the IT BPM industry Class 9? ›

The Indian IT and ITeS industry is divided into four major segments – IT services, Business Process Management (BPM), software products and engineering services, and hardware.

What are the examples of ITeS? ›

Services such as knowledge process outsourcing (KPO), games process outsourcing (GPO), and knowledge management all fall under the banner of ITES services.

What are some examples of fields where ITeS are used? ›

ITeS is defined as outsourcing of processes that can be enabled with information technology and covers diverse areas like finance, HR, administration, health care, telecommunication, manufacturing, etc.

What are the two important activities of IT industry? ›

Business activities in IT
  • Business analysis. ...
  • Business intelligence. ...
  • Communications technology. ...
  • Consulting. ...
  • Data analytics. ...
  • Data/information management. ...
  • Development. ...
  • Infrastructure/architecture development.

What is BPO example answer? ›

Example: "Business Process Outsourcing is a system in which a company lends its work to another company contractually. The lender may lend either part of its business segment or an entire segment to another company. For example, an American company outsourcing its customer service handle to another company in India.

What is BPO in PDF? ›

Business Process Outsourcing is the leveraging of technology or specialist process vendors to provide and manage an organization's critical and/or non-critical enterprise processes and applications. Outsourcing, Offshore-Outsourcing and Off-shoring are used interchangeably despite important technical differences.

What do ites do? ›

ITES, or Information Technology Enabled Services, refers to the outsourcing of processes in which the provider utilizes telecommunication technologies and the Internet to provide those services, mainly for companies in non-information technology (IT) fields.

What is the role of ites? ›

ITeS includes: Customer Interaction services -including call center facilities with adequate telecom infrastructure, trained consultants, access to requisite databases, Internet and other online information infrastructure to provide information and support to customers 24x7.

What is ites job role? ›

It is also called web-enabled services, remote services, or Tele-working. ITES includes a large variety of different operations that uses information technology to upgrade the workability of an organization. In recent years, many companies in India outsources IT-enabled services all around the world.

What are the categories of ITES industry Class 9? ›

Introduction to IT ITeS Industry Class 9
  • Financial and Accounting Services.
  • E-Publishing and Web Promotion.
  • Taxation and Insurance Services.
  • Multimedia and Design Services.
  • Legal Services and Content Writing.
  • Document Management Services.
Apr 28, 2022

What are the two categories of ITES industry? ›

  • Information technology (IT) and IT enabled services (ITeS)
  • Media, entertainment and leisure.
  • Manufacturing.
  • Gems and jewellery.
  • Banking, financial services and insurance (BFSI)
  • Real estate and construction.

What are the four sectors of IT industry? ›

The Indian IT and ITeS industry is divided into four major segments – IT services, Business Process Management (BPM), software products and engineering services, and hardware.

What are IT and ITES companies? ›

IT / ITES Companies means the Companies operating in the activities, which includes as follows: Software development and application including programming, IT enabled services call centres (BPO & KPO), data encoding, transcribing, processing , directories, content development, multimedia, animation, IT based support ...

What are the major players in IT ITeS sector? ›

Top ITES Companies in India
  • Tata Consultancy Service.
  • Infosys.
  • HCL Technologies.
  • Wipro Limited.
  • Redington India Ltd.
  • Tech Mahindra Ltd.
  • Larsen & Toubro Infotech Ltd.
  • Mphasis Ltd.
Jun 8, 2022

How many types of IT services are there? ›

The 11 Main Types of IT Services.

Which company comes under ites? ›

The ITeS power Movers report by Wizikey highlights 25 players in the Indian ITeS sector. According to the report, TCS, Infosys, Wipro, IBM and Cognizant are the top five ITeS players in 2020.

How many types of IT sectors are there? ›

The three major industry groups within the IT sector are software and services, technology hardware and equipment, and semiconductors and semiconductor equipment. These three industry groups are further divided into industries and sub-industries.

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